Prime International Institute of Technologies (PIIT)

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Prime International Institute of Technologies (PIIT)

Professional Training Center

Diploma in Hotel & Hospitality Management

Diploma in Hotel & Hospitality Management

The Diploma in Hotel & Hospitality Management provides comprehensive knowledge of the key functions involved in managing modern hotels and hospitality businesses. The programme develops an understanding of guest relations, front office operations, housekeeping, food and beverage services, hospitality marketing, staff management, service quality, and day-to-day hotel administration.

Learners gain knowledge of how hospitality organizations deliver professional guest experiences, maintain service standards, manage operational activities, and respond effectively to customer needs. The course is suitable for individuals aiming to enter or progress within hotels, resorts, restaurants, tourism businesses, catering companies, and other hospitality environments.

Key Areas Covered

Hotel Management Fundamentals

Front Office Operations

Guest Relations & Customer Service

Reservations & Reception

Housekeeping Management

Food & Beverage Operations

Restaurant Service Management

Hospitality Marketing

Event & Banquet Management

Revenue & Basic Financial Management

Staff Coordination & Team Management

Service Quality Management

Complaint Handling

Hospitality Communication

Health, Safety & Hygiene Awareness

Hotel Administration

Tourism & Hospitality Industry

Course Syllabus

👇🏻Course Content:

Diploma in Hotel & Hospitality Management


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